http://www.theresaklaassen.com/gallery daily 0.75 2019-05-23 https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1462854934063-QXMYJJDT674R7PYJHHXC/free-lunch-011.png Gallery - Lead Customer Success Manager Chewse San Francisco and Los Angeles, CA 2016-2018 Strategic customer success manager and member of Los Angeles launch leadership team. Responsible for client happiness, revenue retention, growth, and developing foundational team practices and culture. Collaborated cross-functionally with sales, marketing, operations, customer support, engineering and company leadership to manage projects and ensure superior client experiences.   https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1462854934063-QXMYJJDT674R7PYJHHXC/free-lunch-011.png Gallery - Lead Customer Success Manager Chewse San Francisco and Los Angeles, CA 2016-2018 Strategic customer success manager and member of Los Angeles launch leadership team. Responsible for client happiness, revenue retention, growth, and developing foundational team practices and culture. Collaborated cross-functionally with sales, marketing, operations, customer support, engineering and company leadership to manage projects and ensure superior client experiences.   https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1462854542215-F63SEIA4VE5ZGMC9WBNA/free-lunch-011.png Gallery - Meal Specialist Chewse San Francisco, CA 2016-Present   https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1462854848307-4F1SGHX1409O2ZMQZ29W/free-lunch-011.png Gallery - Meal Specialist Chewse San Francisco, CA 2016-Present   https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1457997872896-UY3IKL5MSKB1UVNIIK35/image-asset.jpeg Gallery - Executive Director Camp Leo for Children with Diabetes, Seattle, WA 2013-2015 Led organization through period of unprecedented growth, developing foundational operations policies and practices, guided leadership team through business plan development. Oversaw all aspects of organizational success, including governance, program planning and management, human resources, financial planning, marketing, communications, community relations, advocacy, and risk management.   https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1458161537586-MTXZLZXH12JMXVCSCL05/image-asset.png Gallery - Consultant Self Employed, Seattle, WA and Oakland, CA 2011-PRESENT Independent consultant working with a wide variety of clients in both the for and non-profit sectors. Experience addressing large and small scale operational challenges. Engaged with clients in a variety of roles from business startup and strategic advising to on-the-ground execution of plans and events. https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455140797271-LGUL9XKVQEJ1MSKPRQS9/cityslicker.jpg Gallery - Operations Manager, Co-Owner Middle Fork Roasters, Seattle, WA 2010-2013 Part of founding 3-member team for successful start-up wholesale coffee roasting company servicing the greater Puget Sound region. Directly responsible for raw materials sourcing and ordering, inventory management, customer service, and financial oversight. Hands-on participation in wholesale operation. Developed direct-to-retail sales sales strategy. https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1457997825847-PJ53FCYG968JX3FBJ488/camp+leo+square.jpg Gallery - Camp Leo for Children with Diabetes   Seattle, WA Executive Director 2013-2015 - adfdsa -ds fasdfa https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455065944682-RWD423KR43KI6FYYT1DZ/image-asset.jpeg Gallery - CarbDM Seize Diabetes Strategic Planning Mother and Daughter Weekend Speaker https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1457998686757-Z6S1HOCUBIW42TVFNNB6/Camp+Leo+Clear+Background.png Gallery - Camp Leo for Children with Diabetes Advisory Board Member https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455061380332-09IDQ2K5QGMVAIVT89C4/connect1d.jpeg Gallery - ConnecT1D Family Camp Planning Committee https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455061253640-LFKKDHKKSZUI6RDW80R8/Adanu_RGB_TaglineLockup_Yellow.png Gallery - Adanu Fundraising Committee Program Volunteer https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1457998729304-2USPU53TQWI50KF3K52Y/JDRF.jpg Gallery - Juvenile Diabetes Research Foundation TypeOne Nation Seattle Volunteer Coordinator https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455062083502-J3D7UPBXM2YQ45YKREHT/DECA.jpg Gallery https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455140168806-VML1L1W0OQ0TFJAA635B/image-asset.jpeg Gallery - Consulting Services Oakland, CA 2015-Present https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455062230633-NTSPGJCANF917L8689DE/UniversityWash.jpg Gallery - University of Washington Jackson School of International Studies Bachelor of Arts - International Studies, Global Health 2006-2009 Graduated summa cum laude with highest GPA in graduating class. Thesis: Eating Seattle: A Survey on Metropolitan Food Insecurity and Health https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455057915339-QWOSRJNQU0HAJ9BWJIYA/Culinary_Institute_of_America_logo.svg.png Gallery - The Culinary Institute of America Bachelor of Professional Studies - Culinary Arts Management 2002-2004 Member of Chefs Collaborative, Chefs Supporting Agriculture, Women Chefs and Restauranteurs, American Culinary Federation. https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455140131721-97ILNM7M9CW9V3S3KSZ1/tlkocta1.jpg Gallery - Consulting Services Oakland, CA 2015-Present https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1455057476159-DAZYFYMEJ3U570OTW1SH/Culinary_Institute_of_America_logo.svg.png Gallery http://www.theresaklaassen.com/home-gallery daily 0.75 2016-04-01 https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1459534456696-YQK5X88G2C4C2KDGC3LY/image-asset.jpeg Home Gallery https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1459534456696-YQK5X88G2C4C2KDGC3LY/image-asset.jpeg Home Gallery https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1459534421936-3GX00W0WX7Y8XCAHVCVY/tarboo+mud.jpg Home Gallery http://www.theresaklaassen.com/welcome-zac daily 1.0 2025-05-12 https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1458174365276-Z2TEKBYW47VLQH3RII6G/image-asset.jpeg Welcome - SERVICES I love helping businesses and people achieve their goals. https://images.squarespace-cdn.com/content/v1/565387b7e4b0f162197b34f4/1609130709960-BYA315YF53B3R8G63RNZ/TheresaKlaassenHeadshots2018-1.jpg Welcome